Privacy Policy

Your privacy matters to us. Here's how we protect and handle your personal information.

Effective Date: January 15, 2025 | Last Updated: January 15, 2025

Who We Are

delionarex operates from Melbourne, providing corporate finance education and training to analysts across Australia. We're committed to protecting your personal information while delivering valuable educational experiences.

This privacy policy explains how we collect, use, store, and protect your information when you interact with our website, programs, or services. We follow Australian Privacy Principles and are committed to transparency in all our data practices.

Information We Collect

We collect information that helps us provide better educational services and maintain effective communication with our students and prospective learners.

  • Contact details including name, email address, and phone number when you inquire about programs
  • Professional background information to tailor program recommendations
  • Payment information processed securely through third-party payment providers
  • Website usage data including pages visited and time spent on our site
  • Communication preferences and feedback about our programs
  • Technical information such as IP address and browser type for security purposes

How We Use Your Information

Your information helps us deliver personalised educational experiences and maintain effective communication about our programs and services.

We process your personal information based on legitimate business interests, contractual necessity, or your explicit consent. You can withdraw consent at any time.

  • Responding to inquiries about our corporate finance programs
  • Processing enrollment applications and managing student accounts
  • Sending program updates, educational resources, and relevant industry insights
  • Improving our website functionality and user experience
  • Conducting program evaluation and gathering feedback
  • Meeting legal and regulatory requirements

Information Sharing and Disclosure

We don't sell your personal information. We only share data with trusted partners who help us deliver our educational services, and only when necessary.

  • Payment processors for secure transaction handling
  • Email service providers for program communications
  • Analytics services to understand website performance
  • Legal authorities when required by Australian law
  • Professional service providers bound by confidentiality agreements

All third-party partners are carefully selected and must meet our privacy and security standards. They're only permitted to use your information for the specific services they provide to us.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information. Here's what you can do and how to exercise these rights:

Access Your Information

Request a copy of the personal information we hold about you. We'll provide this within 30 days of your request.

Correct Your Information

Ask us to update or correct any inaccurate or incomplete personal information we have on file.

Delete Your Information

Request deletion of your personal information, subject to legal and contractual obligations we may have.

Restrict Processing

Ask us to limit how we use your information while we address any concerns you might have.

To exercise any of these rights, contact our privacy team using the details provided at the end of this policy. We'll respond promptly and guide you through the process.

Data Security and Storage

We take data security seriously and implement multiple layers of protection to safeguard your personal information.

  • Encrypted data transmission using SSL/TLS protocols
  • Secure servers with regular security updates and monitoring
  • Access controls ensuring only authorised personnel can access your information
  • Regular security audits and vulnerability assessments
  • Employee training on privacy and data protection best practices

We retain your information only as long as necessary to provide our services and meet legal obligations. Student records are kept for seven years after program completion, while general inquiries are retained for three years unless you request earlier deletion.

Cookies and Website Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how visitors interact with our content.

You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality.

  • Essential cookies required for basic website functionality
  • Analytics cookies to understand website usage patterns
  • Preference cookies to remember your settings and choices
  • Marketing cookies to show relevant content and measure campaign effectiveness

International Data Transfers

Some of our trusted service providers operate outside Australia. When we transfer your information internationally, we ensure appropriate safeguards are in place.

We only use providers in countries with adequate privacy protections or those who have committed to meeting Australian privacy standards through contractual agreements.

Updates to This Policy

We review and update this privacy policy regularly to reflect changes in our practices and legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website.

The effective date at the top of this policy indicates when the current version was last updated. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Our Privacy Team

Questions about this privacy policy or how we handle your personal information? We're here to help.

Email: info@delionarex.com

Phone: +61 7 4926 2604

Address: Level 2/341-345 Queen St, Melbourne VIC 3000, Australia

We aim to respond to all privacy inquiries within 5 business days. For complex requests, we'll acknowledge your inquiry immediately and provide a full response within 30 days.